how long will my order take? Most orders will ship within 5-7 business days
How do I upload my photos?
- Upload your photo right from your computer, iphone, ipad or android
- Customize your item
- View your proof directly in item
- Note: we do not guarantee exact color matching on photos
How do I care for my jewelry?
Jewelry Care: To clean, wipe gently with polishing cloth. Do not use jewelry cleaner products or heat/solder. Protect your Kimbra design by removing before applying soap, perfume, lotion, sunscreen, makeup, and hair products. Store in a cool, dry place.
Ornament & Accessory Care Instructions: To clean, wipe gently with a microfiber cloth. Avoid storing in sunlight.
Quality Guarantee:
We stand by the products we create. If you are not satisfied with the workmanship of your item or if your item has arrived damaged, let us know within 14 days so we can make things right. Email us at info@kimbrastudios.comwith your order number and brief description
Because of the custom nature of our product, there are no returns.
Cancellation:
Once placed, we immediately begin processing your order. Orders can not be cancelled.
Wholesale Program: Kimbra.co offers special discounted pricing to eligible customers wishing to resell or purchase wholesale items. Products are branded with Kimbra™ logo or kimbra.co (exceptions: Snowflake Ornament, Heart Ornament, Silver Scallop Ornament, Engraved Ornament).
Kimbra™ branded packaging is not included with Wholesale Program orders.
